Thank you for using our company’s products. To prevent losses caused by improper use, please use your luggage and bags correctly:

1. Do not drag your rolling suitcase up or down steps or over uneven surfaces; instead, carry it by the main handle.

2. When using the pull handle to hang a flight case or other luggage on the trolley, do not push it directly; instead, tow it using both wheels.

3. Avoid Overloading: Overloading luggage is often a major cause of malfunctions. Excessive weight increases the stress on the suitcase body and its components, and the bumps and jolts during baggage handling can also cause the zippers on overloaded suitcases to come undone.

Cleaning and Maintenance

(1) Leather bags and luggage: Please clean and condition them with a dedicated leather care oil.

(2) Fabric-based luggage and bags: Wipe clean with a soft, damp cloth rinsed in clean water, then dry thoroughly with a dry cloth and allow to air-dry in a well-ventilated area; do not soak or expose to direct sunlight.

(3) Hard cases made of ABS or PC: Wipe the case clean with a soft, damp cloth rinsed with clean water, then dry it thoroughly with a dry cloth and allow it to air-dry in a well-ventilated area.

Note: Do not wipe, spray, or clean leather and metal hardware with disinfectants or alcohol-based cleaning products (such as perfumes, wet wipes, nail polish remover, or wind oil). These chemicals can cause irreversible damage and corrosion to both the leather and the metal components.

Maintenance and upkeep

(1) Clean your rolling suitcase regularly to maintain its appearance and functionality: wipe the luggage thoroughly with a soft, damp cloth rinsed in clean water, then dry it completely with a dry cloth; avoid using chemical cleaners.

(2) Regular cleaning of metal fittings can effectively prevent oxidation and discoloration. When cleaning, avoid using any detergents; instead, gently wipe the surface with a soft, damp cloth rinsed in clean water. After cleaning, dry the fittings thoroughly with a dry cloth to protect the outer coating from damage and to prevent oxidation and rust.

Product Storage

(1) Before storing the product, please clean and thoroughly dry it, wrap it in a dust-proof bag, and store it in a well-ventilated, dry location to prevent long-term accumulation of external dust from penetrating the surface fibers.

(2) During storage, please keep luggage and bags upright to prevent prolonged exposure to high temperatures, strong acids, strong alkalis, and other harsh environments. Also, take precautions against moisture, compression, impact, and corrosion.

I. Pull Rod

If the pull rod becomes jammed and cannot extend or retract smoothly, do not force it. Applying excessive force may cause the internal mechanism to seize up, resulting in irreparable damage that renders the device unusable and disrupts your travel plans.

An effective solution is to apply a small amount of rust inhibitor, lubricant, or edible oil to the joint of the pull rod. After allowing it to lubricate for a few minutes, try opening and closing the pull rod again to quickly resolve the jamming issue.

II. Walking Wheel

(1) If you notice significant resistance or uneven movement when pulling a rolling suitcase, it may be due to hair or other small debris tangled in the wheel bearings. Try carefully removing these obstructions, then apply a thin layer of lubricant or cooking oil to the wheel bearings.

(2) If the wheels become loose and there is a risk of them falling off, do not continue to use the damaged wheels for towing. Instead, temporarily lift and carry the device using the main handle; when convenient, tighten the mounting screws on the back of the wheels with a Phillips screwdriver.

(3) Our company’s trolley cases are equipped with detachable, quiet wheels that can be quickly removed and replaced. If the above-mentioned methods fail to resolve the issue, please contact our after-sales service center for assistance.

Leather is generally classified as follows: 1. Natural leather 2. Synthetic leather 3. Textile materials

Animal hide is a type of natural leather, commonly referred to as genuine leather.

It is a stable, durable material obtained by subjecting animal hides (raw hides) to a series of physical and chemical treatments. It exhibits softness, toughness, resistance to water-induced deformation and drying shrinkage, as well as good heat and moisture resistance and chemical resistance. It also boasts excellent breathability and aging resistance. The processing of animal leather is highly complex, involving dozens of steps to produce finished leather: raw hide—soaking in water—removal of flesh—degreasing—dehairing—soaking—swelling—deashing—softening—acid pickling—tanning—splitting and shaving—re-tanning—neutralization—dyeing and oiling—filling—drying—finishing—final finishing—finished product. There are also many types of animal leather. Based on the source material, common varieties include sheepskin, cowhide, horsehide, snakeskin, pigskin, and crocodile skin. According to their properties, they can be classified into split leather, full-grain leather, and suede. Other categories include modified leather, film-coated leather, composite leather, and decorative split leather. Split leather refers to leather that has been compressed and crushed during processing through chemical and physical methods. Such leather is relatively stiff, prone to cracking, and lacks sufficient stretch. Full-grain leather refers to leather that retains and utilizes the original surface of the animal hide—the growth or scale-like surface—known as the “grain side.” Without further finishing, full-grain leather is seldom used in its raw form; most pieces undergo embellishment and coating, such as embossing. The raw materials for full-grain leather must meet stringent quality and processing requirements, making them premium-grade leathers. In full-grain leather, the surface remains intact, with strong adhesion and excellent durability; the surface is either left uncoated or lightly coated, and the layer is very thin, preserving the leather’s softness, elasticity, and superior breathability, resulting in a finished product that is comfortable, durable, and aesthetically pleasing. Suede refers to leather with a napped surface, produced by buffing the grain side of the hide—the side bearing the hair or scales—and is thus called “napped suede.” Two-layer suede denotes a type of suede made by combining two layers of leather. Because suede lacks a coating, it offers better breathability and greater flexibility. However, its water resistance, dust repellency, and ease of maintenance are inferior, and it lacks the texture and depth of full-grain leather. Consequently, the durability of suede products is reduced. Suede products are comfortable to wear and provide good hygienic performance. Nevertheless, except for oil-tanned suede, most suede is easily soiled and difficult to clean and maintain. It is primarily used in the manufacture of leather shoes, leather garments, luggage, and gloves.

2. Synthetic leather is primarily composed of polyurethane on the surface, with a nonwoven substrate made from synthetic fibers such as polyester, cotton, and polypropylene.

Synthetic leather features a smooth surface, uniform thickness, consistent color and strength, and superior resistance to water, acids, alkalis, and microbial attack compared with natural leather. However, it is not resistant to high temperatures or extreme cold and does not age well. Artificial leather is typically based on plain-weave fabrics, canvas, rat-tail woven fabric, regenerated fabric, and fiber-knitted fabrics, which are then finished with various coating materials. Common types include PVC artificial leather and PVC foam leather; textile-based options encompass high-grade canvas, cotton-viscose blended fabrics, vinylon fabric, plain-weave fabrics, and imitation cashmere, among others.

3. Textile materials generally refer to the textile fibers used in the textile industry, as well as the yarns and fabrics woven from these fibers.

The physical properties of textile materials primarily include: the constituent materials of various textiles, their internal morphology, basic structure and form, factors that influence the processing performance, wearability, and functional performance of textiles, as well as the factors that determine product quality.